Terms and Conditions

Effective Date: November 10, 2026

1. Acceptance of Terms

Welcome to OrthoPatient. By accessing or using our website, services, digital platforms, or related features, you agree to these Terms and Conditions ("Terms").

If you do not agree to these Terms, please discontinue use of our website and services.

These Terms apply to website visitors, patients, healthcare professionals, organizations, and other individuals accessing OrthoPatient services.

2. Description of Services

OrthoPatient is a healthcare technology platform designed to improve access to orthopedic care, streamline communication, and support the patient recovery experience.

Our services may include:

• Information about orthopedic healthcare providers and services.
• Access to participating healthcare professionals and organizations.
• Patient engagement and recovery-related resources.
• Appointment requests and scheduling connections.
• Integration with the Injured app and associated digital services.
• Tools that support communication, care coordination, and recovery management.

Features and availability may vary depending on the user, participating provider, and service location.

OrthoPatient reserves the right to modify, suspend, or discontinue services at any time, subject to applicable law.

3. Medical Disclaimer

OrthoPatient is a technology and patient engagement platform and does not independently provide medical diagnoses, medical treatment, surgical services, or professional medical advice.

Information available through our website is provided for general informational and educational purposes and should not replace consultation with a qualified healthcare professional.

Healthcare decisions should be made in consultation with appropriately licensed medical professionals.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

OrthoPatient does not guarantee specific medical outcomes, recovery timelines, treatment results, or provider availability.

4. Healthcare Provider Relationships

Healthcare professionals featured on or accessible through OrthoPatient may operate independently from OrthoPatient.

Unless expressly stated otherwise:

• Providers are responsible for their own professional medical services.
• OrthoPatient does not control independent providers' medical judgment.
• Providers are responsible for determining appropriate treatment and care.
• Listing a provider does not constitute a guarantee of qualifications, availability, or treatment outcomes.

Users are responsible for evaluating whether a healthcare professional is appropriate for their individual needs.

5. User Accounts and Responsibilities

Certain features may require account registration through OrthoPatient, the Injured app, or an associated platform.

Users agree to provide accurate information, maintain the confidentiality of login credentials, and notify the applicable platform of suspected unauthorized account activity.

Users must not:

• Misrepresent their identity or provide intentionally false information.
• Access another person's account without authorization.
• Attempt to compromise platform security.
• Upload malicious software or engage in fraudulent activity.
• Use our services for unlawful purposes.

Parents and legal guardians are responsible for providing any legally required consent when using services on behalf of minors.

6. Integration With the Injured App

OrthoPatient may connect users with the Injured app, which provides additional digital features related to healthcare navigation, provider access, patient engagement, and recovery management.

Use of the Injured app may be governed by separate terms, privacy notices, and applicable agreements.

Where users move between OrthoPatient and the Injured app, the handling of their information will be governed by the applicable privacy notices and legal requirements.

7. Appointment Requests and Scheduling

OrthoPatient may provide links or tools that facilitate appointment requests, referrals, or scheduling with participating healthcare providers.

Submitting a request does not guarantee an appointment, acceptance as a patient, insurance coverage, or a particular treatment.

Appointment confirmations, cancellations, clinical eligibility, and treatment arrangements remain subject to the participating provider's policies.

8. Fees and Payments

Certain professional services, subscriptions, or platform features may require payment.

When applicable, pricing, billing terms, renewal conditions, and cancellation policies will be disclosed before purchase or enrollment.

Healthcare services provided by independent providers may involve separate charges and financial agreements.

OrthoPatient is not responsible for charges imposed independently by healthcare providers unless expressly agreed otherwise.

9. Intellectual Property

All original website content, branding, graphics, software, text, designs, logos, and related materials are owned by OrthoPatient or its respective licensors, except where otherwise indicated.

Users may not reproduce, distribute, modify, or commercially exploit protected materials without prior written authorization, except as permitted by law.

10. Privacy and Data Protection

Your use of OrthoPatient is subject to our Privacy Policy.

Certain information may also be subject to additional healthcare privacy notices, including HIPAA-related notices where applicable.

Users should review the Privacy Policy to understand how information is collected, used, shared, retained, and protected.

11. Third-Party Services

Our website may contain links or integrations involving third-party websites, healthcare providers, scheduling systems, and technology services.

OrthoPatient is not responsible for third-party content, policies, availability, or independent business practices.

Users should review applicable third-party terms before using those services.

12. No Guarantee of Availability

We work to maintain reliable access to our services but cannot guarantee uninterrupted or error-free operation.

Temporary interruptions may occur due to maintenance, technical issues, cybersecurity incidents, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the fullest extent permitted by applicable law, OrthoPatient and its affiliates, officers, employees, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

OrthoPatient does not assume responsibility for independent healthcare providers' professional medical decisions or treatment outcomes.

14. Termination of Access

OrthoPatient may suspend or terminate access when a user violates these Terms, creates security risks, or engages in unlawful or abusive activity, subject to applicable law and contractual obligations.

15. Governing Law

These Terms shall be governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Changes to These Terms

OrthoPatient may update these Terms periodically to reflect changes in our services, legal obligations, or business operations.

Updated Terms will be published on this website with a revised effective date. Where required by law, we will provide additional notice or obtain consent.

Continued use after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

17. Contact Information

For questions regarding these Terms and Conditions, please send us a message on our contact page.